We’ve built a system to allow us to manage offers, ensuring that - when required - duplicate claims are denied, and we are able to stop more claims when we ‘sell out’ of an offer allocation.
Here’s the flow we use to manage this logic:
For each claim we receive, we:
- Check how many are remaining
- Check for duplicate claims from the same email address
- Then send appropriate comms
- If it’s a duplicate claim, we’ll send an email telling the user
- If it’s sold out, we’ll let the user know via email
- If it’s available, we’ll send the user a claim code and log the record so that the business can see the claim.
Validating claims
Once you set up an offer with us, we’ll create a portal for you where you can log in and view claims.